Terms and Conditions - The Shokunin

Welcome to The Shokunin. These Terms of Service ("Terms") govern your use of our website and services. By using our platform, you agree to follow these Terms.

Acceptance of Terms

By making a purchase or using any part of our Service, you confirm you agree to these Terms and our Privacy Policy.

1. What We Offer

The Shokunin provides an online platform to browse, buy, and explore handcrafted arts and crafts made by talented artisans.

2. User Responsibilities

You agree to use our platform respectfully and honestly. When registering an account, please ensure your information is accurate.

Your Account

Keep your account info safe
Notify us of any unauthorized use
You’re responsible for activity on your account

3. Product Details & Orders

We strive to ensure all product details are accurate. Since our items are handcrafted, slight variations may occur.

Pricing

Prices are in INR and may change without prior notice. Orders may be declined if issues arise.

Payment Methods

Cards (Visa, MasterCard, RuPay)
UPI
Net Banking
Wallets (Paytm, PhonePe, etc.)
Cash on Delivery (in select areas)

4. Shipping & Delivery

We aim to deliver within the estimated time. Delays may occur due to unforeseen issues.

5. Returns & Refunds

For returns or refunds, please visit our Return Policy and Refund Policy pages.

6. Intellectual Property

All content on The Shokunin is owned by us or our artisans. Don’t copy or use it without permission.

User Contributions

If you submit content (like reviews), you allow us to use it on our platform and marketing.

Your Privacy

We respect your privacy. Read our Privacy Policy to understand how we use your data.

7. Limitation of Liability

We’re not liable for indirect damages resulting from your use of our platform or services.

Termination

We may suspend or terminate your access if you misuse our platform or breach these Terms.

8. Governing Law

These Terms follow Indian law and any disputes will be handled in Indore, Madhya Pradesh.

9. Changes to Terms

We may update these Terms. We'll reflect the changes here with a new "Last Updated" date.

10. Contact

For questions, reach out at:

Email: team@theshokunin.com
Address: Indore, Madhya Pradesh, India

11. Entire Agreement

These Terms, with our Privacy and other policies, form the complete agreement between you and us.

Terms & Conditions