Privacy Policy
At The Shokunin, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register on our website
- Place an order
- Sign up for our newsletter
- Participate in competitions or promotions
- Contact us
The personal information we collect may include:
- Name
- Email address
- Phone number
- Delivery address
- Profile picture (if you log in through Google)
- Payment information (note: we do not store complete payment details)
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
- IP address
- Browser type
- Operating system
- Referring URLs
- Time spent on pages
- Links clicked
- Pages visited
How We Use Your Information
We may use the information we collect for various purposes, including:
- Providing, operating, and maintaining our website
- Processing and fulfilling orders
- Communicating with you about orders, products, services, and promotions
- Responding to your comments, questions, and requests
- Improving our website, products, and services
- Sending you technical notices, updates, security alerts, and support messages
- Preventing fraudulent transactions and monitoring against theft
- Complying with legal obligations
Information Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
Sharing Your Information
We may share your personal information with:
- Service Providers: Third parties who help us operate our website and fulfill orders, including payment processors, shipping companies, and marketing partners.
- Legal Requirements: When required by law or to protect our rights, property, or safety.
- Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
- With Your Consent: In any other circumstances where we have your consent.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request that your personal information be corrected, updated, or deleted
- Object to processing of your personal information
- Request restriction of processing your personal information
- Request transfer of your personal information
- Withdraw consent where we rely on consent to process your information
Children's Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: team@theshokunin.com
- Address: Indore, Madhya Pradesh, India